Shipping Policy
Last updated: 29/12/24
Shipping Costs:
Shipping costs are displayed on the checkout page after you have selected your country or in the table below.
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Free shipping is available for orders above a certain amount.
| Country | Shipment Value < 150€ | Shipment Value > 150€ | Shipment Value > 200€ |
|---|---|---|---|
| Belgium | Servicepoint DPD - 4,50€ Servicepoint Bpost - 7,50€ Home Delivery DPD - 5,95€ Home Delivery PostNL - 7,50€ Home Delivery Bpost - 8,35€ |
Servicepoint DPD - FREE Servicepoint Bpost - FREE Home Delivery DPD - FREE Home Delivery PostNL - FREE Home Delivery Bpost - 8,35€ |
FREE |
| Country | Shipment Value < 200€ | Shipment Value > 200€ | Shipment Value > 400€ |
|---|---|---|---|
| Austria | Servicepoint DPD - 13,95€ Home Delivery DPD - 15,95€ |
Servicepoint DPD - 13,95€ Home Delivery DPD - 8,00€ |
FREE |
| Croatia | Servicepoint DPD - 14,95€ Home Delivery UPS - 22,95€ |
Servicepoint DPD - 14,95€ Home Delivery UPS - 11,50€ |
FREE |
| Czech Republic | Servicepoint DPD - 12,95€ Home Delivery DPD - 20,95€ |
Servicepoint DPD - 12,95€ Home Delivery DPD - 10,50€ |
FREE |
| Denmark | Servicepoint DPD - 17,95€ Home Delivery DPD - 14,95€ |
Servicepoint DPD - 17,95€ Home Delivery DPD - 7,50€ |
FREE |
| Luxembourg | Servicepoint DPD - 7,95€ Home Delivery DPD - 10,95€ |
FREE | FREE |
| France | Servicepoint DPD - 10,95€ Home Delivery DPD - 11,95€ |
FREE | FREE |
| Germany | Servicepoint DPD - 8,95€ Home Delivery DPD - 9,95€ |
FREE | FREE |
| Greece | Home Delivery DPD - 15,95€ | Home Delivery DPD - 8,00€ | FREE |
| Hungary | Servicepoint DPD - 12,95€ Home Delivery UPS - 22,95€ |
Servicepoint DPD - 12,95€ Home Delivery UPS - 11,50€ |
FREE |
| Ireland | Servicepoint DPD - 14,95€ Home Delivery DPD - 22,95€ |
Servicepoint DPD - 14,95€ Home Delivery DPD - 11,50€ |
FREE |
| Italy | Servicepoint DPD - 19,95€ Home Delivery DPD - 21,95€ |
Servicepoint DPD - 19,95€ Home Delivery DPD - 10,95€ |
FREE |
| Lithuania | Servicepoint DPD - 15,95€ Home Delivery DPD - 21,95€ |
Servicepoint DPD - 15,95€ Home Delivery DPD - 10,95€ |
FREE |
| Poland | Servicepoint DPD - 12,95€ Home Delivery DPD - 22,95€ |
Servicepoint DPD - 12,95€ Home Delivery DPD - 11,50€ |
FREE |
| Portugal | Home Delivery DPD - 14,95€ Home Delivery PostNL - 19,95€ |
Home Delivery DPD - 7,50€ Home Delivery PostNL - 9,95€ |
FREE |
| Romania | Home Delivery DPD - 17,95€ | Home Delivery DPD - 8,95€ | FREE |
| Slovakia | Servicepoint DPD - 12,95€ Home Delivery DPD - 22,95€ |
Servicepoint DPD - 12,95€ Home Delivery DPD - 11,50€ |
FREE |
| Slovenia | Servicepoint DPD - 10,95€ Home Delivery DPD - 22,95€ |
Servicepoint DPD - 10,95€ Home Delivery DPD - 11,50€ |
FREE |
| Spain | Servicepoint DPD - 19,95€ Home Delivery PostNL - 15,50€ |
Servicepoint DPD - 19,95€ Home Delivery PostNL - 7,75€ |
FREE |
| Sweden | Servicepoint DPD - 14,95€ Home Delivery DPD - 19,95€ |
Servicepoint DPD - 14,95€ Home Delivery DPD - 9,95€ |
FREE |
| The Netherlands | Servicepoint DPD - 6,50€ Home Delivery DPD - 8,50€ Home Delivery PostNL - 9,95€ |
Servicepoint DPD - FREE Home Delivery DPD - FREE Home Delivery PostNL - 4,95€ |
FREE |
Processing
The items are shipped from Belgium. We try to ship within 1 business day of receiving payment, but it may take longer depending on the number of orders we receive in one day.
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Shipping Days
Orders placed during weekends and national holidays in Belgium will be shipped on the first following business day.
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Order Pick-Up
If you selected to pick up your order at our premises we will reach out to you on WhatsApp or email to make an appointment.
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Delivery Time
Once a package has been handed over to the respective transportation company it usually takes between 24-48 hours to deliver the package to you or a pick-up point for countries close to Belgium.
Other countries could take between 2 and 7 business days.
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Do take into account that during peak seasons transportation companies can have a delay, which is out of our control.
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Pre-orders
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Occasionally we will have products in pre-order available.
This is always clearly mentioned in the title of the article and in the description on the product page.
Orders containing pre-order items will not be shipped until all items are available.
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Combine shipping
If you have placed a new order before your previous order has been shipped, contact us by email ([email protected]) or by WhatsApp (+32493846244) and mention both order numbers for us to be able to combine these shipments together.
The shipping costs will be re-evaluated and if needed credited back.
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Address changes
If you would like to change the shipping address of your existing order(s), please contact us by email ([email protected]) or WhatsApp (+32493846244) with the order number and your new address details.
We cannot make changes to an order that has already been shipped.